Privacy Policy
All services provided on our website www.webtures.com are owned by and operated by Webtures Dijital Bilişim A.Ş., registered at Esentepe Mahallesi, Milangaz Caddesi No:77, 34870 Kartal / Istanbul.
From time to time, our company may send campaign information, information about new services, and promotional offers to our customers and members. Our members can choose whether to receive such information during membership registration, and can later change this preference in the account information section after logging in, or submit a notification via the link in the informational message sent to them.
During the approval process carried out via our website or by email, personal information transmitted electronically by our members will not be disclosed to third parties outside the purposes and scope determined by the “Membership Agreement” we have concluded with our members.
To identify system-related problems and to quickly resolve any issues or disputes that may arise regarding the services provided, our company records and uses members’ IP addresses. IP addresses may also be used to generally identify users and to collect comprehensive demographic information.
Outside the purposes and scope determined by the Membership Agreement, our company may use the requested information itself or through persons it cooperates with for direct marketing purposes. Personal information may also be used to contact the user when necessary. Information requested by our company, information provided by the user, or information related to transactions carried out through our website may be used by our company and parties it cooperates with—without disclosing our members’ identities—for various statistical evaluations, database creation, and market research, outside the purposes and scope determined by the Membership Agreement.
Our company undertakes to keep confidential information strictly private and confidential, to treat it as an obligation of confidentiality, and to take all necessary measures and exercise due care to ensure and maintain confidentiality and to prevent all or any part of confidential information from entering the public domain, being used without authorization, or being disclosed to any third party.
Credit Card Security
Our company prioritizes the security of credit card holders who shop on our shopping sites. Your credit card information is not stored in our system in any way.
When you enter the transaction process, there are two things you should pay attention to in order to understand that you are on a secure site. One of these is the key or lock icon at the bottom line of your browser. This indicates that you are on a secure internet page and that all your information is encrypted and protected. This information is used only in connection with the sales transaction process and in line with the instructions you provide. Credit card information used during shopping is encrypted with the 128-bit SSL (Secure Sockets Layer) protocol—independently of our shopping sites—and transmitted to the relevant bank for verification. If the card’s usability is approved, the shopping continues. Since we cannot view or record any information about the card, it is prevented for third parties to obtain this information under any circumstances.
The reliability of payment/invoice/delivery address information for orders placed online by credit card is checked by our company against credit card fraud. Therefore, for customers who order from our shopping sites for the first time, it is necessary to first confirm the accuracy of financial and address/phone information so that the order can proceed to the supply and delivery stage. For the verification of this information, the credit card holder customer and/or the relevant bank may be contacted if necessary.
Only you can access and change all information you provide during membership registration. Provided that you keep your membership login information secure, it is not possible for others to access and change information about you. For this purpose, membership transactions are carried out within a 128-bit SSL security area. This system is an international encryption standard that cannot be broken.
Internet shopping sites that have a hotline or customer service and where the full address and phone information is clearly stated are more preferred today. In this way, you can obtain detailed information about all matters you may wonder about and gain a healthier understanding of the reliability of the company providing online shopping services.
Mail Order Credit Card Information Security
Your identity and credit card information that you send to us via the mail-order method are stored by our company in accordance with the principle of confidentiality. This information is kept for 60 days against possible objections to withdrawals made from the credit card with the bank and is then destroyed. In case any amount other than the amount of the approved mail-order form you send us in exchange for the price of the products you order is charged to your card, you can naturally object to the bank and prevent the payment of this amount; therefore, it does not create a risk.
Third-Party Websites and Applications
Our website may provide links to other sites within the website. Our company does not bear any responsibility for the privacy practices and content of the sites accessed through these links. Advertisements published on our site are distributed to our users through our advertising partners. The Privacy Policy principles in this agreement relate only to the use of our website and do not cover third-party websites.
Exceptional Cases
In the limited cases listed below, our company may disclose user information to third parties outside the provisions of this Privacy Policy. These cases are limited to:
- Complying with obligations imposed by applicable laws, decree laws, regulations, and other legal rules enacted by the competent legal authority and currently in force;
- Fulfilling and implementing the requirements of the “Membership Agreement” concluded with users and other agreements;
- Where information is requested about users for the purpose of conducting an investigation or inquiry duly carried out by the competent administrative and judicial authorities;
- Where it is necessary to provide information to protect users’ rights or security.
Email Security
Do not write your credit card number or passwords in emails you send to Webtures or to customer services. Information contained in emails may be viewed by third parties. Our company cannot guarantee the security of information transmitted via your emails under any circumstances.
Our company may change the provisions of this Privacy Policy at any time by publishing them on the site, sending an email to users, or publishing them on its site. If the Privacy Policy provisions change, they become effective on the date they are published.
For any questions and suggestions regarding our privacy policy, you can send an email to info@webtures.com. You can also reach us via the contact information below.
Company Title: Webtures Dijital Bilişim A.Ş. Address: Esentepe Mahallesi, Milangaz Caddesi No:77, 34870 Kartal / Istanbul Email: info@webtures.com Tel: +90 216 599 0495