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Online Reputation Management

Against possible crises that interact that your brand may face, we monitor the signals that affect your brand on the platforms where users through our artificial intelligence backed software. Immediate actions are taken when the crisis team is flagged by our software. After the crisis, we inform the industry and your customers in detail to cleanse your brand of negative signals.

HOW DO WE DO?

Why Online Reputation Management is Necessary?

For high-profile individuals and companies, social profiles are the most valuable asset. If you are a CEO, your search results will influence the decisions of potential customers. If you are a politician, your social profile is very important in shaping the views of the founders. Webtures will help you bring back and maintain the online reputation you've worked hard to build.
 
If you are facing a negative review, a negative judgment, a crisis, or if you just want to avoid unexpected things, it is most effective for you to seek help from a professional online reputation editing team. Check your social impression and search results. We tailor your profile to your specific goals.
 
Learn more about why reputation management is so valuable, what you can do to improve yours, and take a look at resources and steps you can take to maintain your reputation now and in the future.

Necessary of ORM

Why it's effective when the results go down off the first page?

ORM effects

Did you know that 75% of users don’t go beyond the first page? Only 6% goes to second or third pages. The further away the negative results go down, the less likely they're to be found. It's simple as that.

What is Search Engine Reputation Management?

Many of the digital marketing references refer to the online reputation management sector and companies that offer a range of services in the sector, including social media supervision, community management and impressive communication. Often, search engine reputation management is confused with online reputation management or thrown into the same category.

Search Engine Reputation Management

When Your Online Reputation Matters?

There are certain cases when your online reputation is important, and a certain effort is needed to maintain that reputation. A good reputation may always be needed. Some cases when a good reputation matter:

  • Business Agreements
  • Partnership Development
  • Working for the Public Service
  • Customers Looking at Your Business's Comments
  • Attracting New Customers
  • Comparison Shopping
  • Applying to University
  • Starting a Business
  • Hunting for Jobs
  • Request for Raise / Promotion
  • Contacting Colleagues
  • Networking
  • Interview

Digital Reputation

Online Reputation Issues Can Damage Job Seekers

Online Reputation Rising

92% of US companies select and recruit candidates online. 34% of applicants are unable to get a job due to online reputation problems. Facebook is a preferred recruitment tool for 82% of colleges and colleges are researching potential students online. Most of the information on the Internet is a slice of those people's lives, but some may provide unexpected information. For purposes such as networking or attracting new customers, this tool is built on a more continuous basis. Therefore, no matter how you live your life, it is important to ensure that your online reputation is positive.

Your Online Registration Is Permanent (i.e. Lasts Forever)

It doesn't matter if you don't need an immediate online reputation now. Sooner or later you will surely need it. Therefore, it is important that you pay attention to the information you provide and what you share for others to find. As the internet progresses quickly, contrary to popular belief it's incredibly slow to forget the information once it's on the internet. News from 10 years ago or an unfair photo may appear on the first page of your Google results if it matters to the search engine.

There are also tools on the Internet that create almost entirely permanent content. With Caching and Wayback Machine, content that has been sent online so far is saved and someone can quickly find out.

Your social media content may be searchable; this means that if you focus on the benefits rather than the harms of these features, you can use them in a positive way. By prevention, responding and creating positive online reputation you can eliminate the obstacles that may come your way.

Online Kaydınız Kalıcıdır

5 Things You Don't Know About Online Reputation Management

How to Do Online Reputation Management?

Online reputation, which expresses the identity of brands in the digital world, is one of the concepts to be considered today. The digital world has its own rules. In order to exist in this world, to be strong and to be respected, it is necessary to do many different studies. Online reputation management is also very important for brands as one of these studies. The news, comments and evaluations about the brand in the dynamic and fast virtual environment should be examined immediately. Bad comments, which are likely to spread to large audiences in a short time, negatively affect brand reputation. While answering the question of how to manage online reputation, we should review the digital factors that affect online reputation. We can list the digital factors that affect online reputation as follows:

 

Comments on social media content

Reviews on forums on the Internet

internet news

Scoring and analytics

Questions and complaints

user comments

Mentioning the brand or product on blogs

All kinds of digital sharing in which the name of the brand is mentioned

 

How to Manage Online Reputation Based on Data?

 

Data is very important in online reputation management. All opinions of users about the brand should be considered as digital data. Digital data is collected from social media and different channels of the internet. Errors made in content marketing can be seen thanks to this data. Bad comments, complaints or smears that are worshiped on a shared content are revealed with this data. When we look at how online reputation management is done, we can say that it is done based on current data. Online reputation can be supported by Seo and Sem studies. Efforts should be made to avoid negative comments. Users should not encounter any complaints or problems when they search for products or services. Being active on social media is not enough. There must be interaction and dialogue. Keeping in touch with customers and potential customers is important.

 

How to Manage Online Reputation Using Digital PR?

Following the talk about the brand in online channels supports PR activities. All news about the brand should be followed up-to-date. It is also important to announce the brand's campaigns and events online. Good news about the brand should also be highlighted. Who says what about the brand should be followed instantly. You should be instantly informed about all developments about the company. All data should be evaluated in order to prevent even a single word that will harm the brand identity from appearing online. When we look at how online reputation management is done, we should also talk about PR studies. New studies should be carried out every day to increase brand value and facilitate access to the brand.

 

Your online reputation may affect your ability to get loans

Companies are turning to social media to decide on borrowers. It is primarily used to authenticate people, but in some cases, creditworthiness is also assessed when lending. The social media activities may soon be included in the FICO rating.

Review websites are more powerful than you are

Powerful sites, such as "Ekşi Sözlük" and "Şikayet Var", has thousands of pages of content and they tend to rank very high on Google. So if you get a bad review on one of these sites, you're going to give an uphill battle.

Laws and Google may be on your side

You think you're trapped by terrible search engine results? Calm down. According to the law, you have a right to flag content that contains serious offenses, including false information, and receive compensation for those who harm your reputation. Google can also help remove sensitive personal information from search results, but this has been subject to a number of special conditions. Certain members of the population, such as California citizens aged 18 and under, may also benefit from the laws that remove information on the Internet.  

Good people may have bad reputation

You can have a bad online reputation without it being your fault. A criminal may have the same name as you, or you may have had a political discussion online. Or you were accused of something. A business can have thousands of positive reviews or satisfied customers, but it can seriously damage the reputation of one or two negative reviews placed on a particular site. Factors like this are difficult to manage, but can still affect your online reputation.

People may share content related to private accounts

Be sure your personal accounts are not open to public, so you can feel comfortable talking about some issues. Although you have reasonable expectations of your privacy, anyone who can view your private profile can save your photos, take screenshots, copy texts, and share what they see.

Frequently Asked Questions

What is online reputation management?

Online reputation management is everything about you or your business that shows up online. This includes websites, blog posts, social media, and images. Although in practical terms, it’s anything about you that appears in Google search results. If negative links show up, it is of great importance to push them off the first page of search results. Having a good reputation is the sign that you are an expert in your field, and this translates into getting more business–resulting in more site traffic and more sales. A bad link could mean the loss of clients and prospects.

What should you do if something negative shows up?

You probably will be angry, upset, and want to retaliate by writing something negative yourself. But don't do it, because it will only make things worse. Instead, come up with a strategy. Start by asking this question: Is the issue warranted? If so, address it, and professionally write back to the author–perhaps, but it could just fan the flames even more. Most importantly, work on writing good content, and be very active on social media. These will all eventually push the negative information down off the first page of Google.

How do you fix a damaged reputation?

The best way is to use English (or whatever your native language is) wisely: write good information. Inundating the web with great and original content works best, and will eventually push the negative links off the first page of Google searches. Although it might be possible to remove negative links, images and content (see below), usually the best approach is to create targeted, effective and well formulated content, including blog posts, images, and videos. However, the key is developing a strategy, which includes researching and creating the best content, and most importantly, knowing which platforms to share it on.

What are ways a reputation can be damaged?

There are a bunch of ways. Someone can write something negative about you in a blog post, which is quite common, unfortunately. There are websites where you can make complaint entries anonymously such as Şikayet Var, where people can write comments about their business or a person without name, and the effects are on a large scale. Also, there are some inventive ways used to damage a reputation. A disgruntled ex-client or fired employee sometimes takes over or really hijacks a domain name to post bad things about them, such as, “JohnSmithIsACrook.com”–and this shows up very quickly on the first page of Google. One last thing, what if you have the same name as someone with a bad reputation or something in the news? This could inadvertently impact you even if you haven't done anything wrong.

Who can write negative things about you?

An ex-employee, angry at being fired can write something; a disgruntled client, unhappy at the results, or anyone that had a bad day and just wants to retaliate. But remember, what someone writes could be valid and if that’s the case, listen to them and try to correct the issue.

What information is needed to get started?

A few keywords that trigger your negative results. We'll do derivative research to discover all possible negative search results.

Can anyone benefit from this service?

To be honest, we don't accept everybody. Before we get started, we conduct a reputation analysis free of charge to see if we can be helpful.

How much do I need to be involved?

Hardly ever. Our reputation management service is designed to allow you to sit back and work hard.

What are practical ways someone can improve their reputation?

The best thing to do is to create a blog and start writing. Spread the word by writing information that your clients or readers want to know about, such as recent developments in your industry, developments at conferences, frequently asked questions, etc.. Also, get active on social media. Boost your social accounts and post frequently on platforms such as LinkedIn, Twitter, Facebook, Pinterest–a great site based on images–and maybe others, specific to your industry. Also, add your name to Wikipedia or university sites, if you can.

How long does it take?

This is a long-term process that usually takes about six months. Google is constantly changing its algorithms and there is no magic button that can make it happen, you just have to work hard.

How long do I have to wait to see the results?

This is serious business. Don't believe anyone who promises you that they will do wonders overnight. Our customers start to see positive results from 60 to 90 days.

Can you remove negative content?

No. There are companies that specialize in removing content. This process can be expensive, requires attorney intervention and cannot be successful in many cases.

Why is having a good online reputation necessary at all?

Because the Internet is the new first impression, and people don’t ask for references, they just head to Google. Probably the first thing people do, even when speaking to you on the phone or just after meeting you, is conduct a Google search. Something negative out there can damage your life and business in the blink of an eye. Nearly as important, having no reputation drives clients to competitors.

What can happen if someone writes something negative?

The truth is it could be extremely damaging, if it shows up on the first page of Google. You can spend a lot of time, effort and money to eliminate these bad effects. This will wear you down too much.

Some people are afraid of having a bad reputation or getting reviews, so they stay offline. Is that a good idea?

Hiding from the web won’t do any good. Having no online presence just makes you vulnerable to attacks or problems. If something negative shows up, it will go right to the top of a Google search, which is not good. For example, I had a financial consulting business as a client who had little or no online presence, and because they did not show up on the first page of Google search, they were losing business to a competitor. The benefits involves protecting your name and brand, controlling your business identity, and providing the best image of your company. There are no shortcuts to make it happen. It's just hard work, and well crafted content.

Can you help me rebuild my brand?

Yes and no. There are two sections to create an excellent reputation online:

  • Create a consistent, strong and unique brand to attract attention.
  • Ensure that there are no negative search engine results that could ruin your hard work.

Our service creates space for people like you to create their brands by suppressing negative search results.

How much does it cost?

To answer the question right away, it's safe to say that the investment can cost a few thousand dollars a month, so you have to decide whether saving your business is worth it. Most people understand that it’s better to repair their reputation rather than close up shop.

Should you be preemptive, and how?

Make sure you have your claimed your domain name and have a website, even just starting with a simple blog will do. In addition, create social media profiles on sites such as LinkedIn, Twitter, Facebook and connect with other leaders and get them to share your Tweets. This will act as a buffer in case anything bad shows up on the first page of Google searches.

Once something is online, is it there forever?

Essentially, yes. It is usually impossible to remove once it’s on the web–but you can always try. When searching on the internet, about 92% of people don’t go beyond the first page, however, pushing the negative information off the first, second or third page effectively makes it disappear.


Latest Asked Questions About Online Reputation Management


Check Out Our Other Services

How about getting the first place in search engines and reaching maximum visibility with performance marketing? You can also take a look at our other services.

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Your brand is language, character, and communication style are just as important as the work you do. We focus on the communication that best suits the expectations of your target audience.

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``The best marketing is marketing by the fans of the company.``
-Philip Kotler

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Who Is Our Service For?

How Do We Do?

1. Reputation analysis
​ 2. Negative content detection
3. Removing negative content
4. Building a positive reputation
5. Continuous monitoring / tracking of reputation

Content Removal

All kinds of news, photos, videos and videos about you that will harm your online reputation.
We remove the search result.

How Do We Do?

1. Exploring on the Internet
2. Determine a removal strategy
3. Removing negative content
​ 4. Follow-up of results

Are you ready to rise?